Fully Managed IT

We’ll manage every aspect of your IT needs so that you don’t have to give it a second thought.

Here's how this works

Flat Rate Preventative Billing Model

While Time & Material IT companies make more money every time you have a problem, TechMD focuses on proactively preventing problems before they start.

We keep your IT healthy and you headache free!

Best-in-Class Processes, Metrics, and Performance Visibility

TechMD has developed proprietary Business Intelligence Dashboards, Processes, and Response Protocols so our clients receive best-in-class care. This means we can see, in real time, how IT support is performing. If an organization has an emergency, the entire company jumps on board to solve the problem. This information helps us justify ROI on IT investments, provide clear guidance on performance, and more importantly, prevent emergencies before they occur.

Dedicated Team of Experts

Everyone says that they have a great team. We can prove it. We’ve developed Business Intelligence (BI) metrics to monitor our team’s performance in real time. We give our clients a dedicated team of IT experts that learn your organization, document processes, become familiar with your staff, and care for their needs.

Not to brag, but our team is so awesome that we were voted Best Places to Work in Orange County in 2012 and 2014! (Well, maybe we’re bragging just a little bit.)

Meet Our Team »

Client Satisfaction and Retention

We make clients happy. How do we know?
We measure our success based on Customer Retention and Net Promoter Score.

For the last 11 years, our client retention rate has been 99.5% and we have a top NPS score of 88, more than any other IT company! See how we stack up against some of the world’s most respected brands.

Read Client Stories »

Our team of over 35 talented, professional, and caring individuals is invested in our client’s success, day and night! Whenever you need us, we will be there.

Co-Managed Solutions
for Organizations with Internal IT Teams

Do you already have an internal IT Team that you love? Perfect!

Here’s how we can help

IT Audit & Strategic Plan

Did you know that 50% of businesses that experience critical data loss or extended downtime end up closing their doors? It’s critical to KNOW what vulnerabilities exist in your organization.

Our Premium IT Audit includes a comprehensive analysis of your current environment, network infrastructure, and data security. We’ll assess your resource utilization, adherence to management best practices, and deliver a strategic plan to move the organization forward.

Business Intelligence
& Real Time Metrics

Have you ever felt that managing IT was similar to looking into a black hole? It’s very difficult to evaluate IT investments objectively without clear visibility into past and present performance.

TechMD has developed real time dashboards, performance metrics, and business processes that deliver visibility for the IT teams and management to make decisions on oversight, capital investment, and preserving excellence.

Scalability & Escalation Support

Organizational growth frequently pushes the limits of IT staff resources and expertise. Our IT specialists work alongside internal teams for specific projects, providing dedicated expertise for rapid growth, new technology implementation, and emergency support.

Our Help Desk support for end users is a frequently deployed service for growing organizations as in-house IT members are tasked with strategic growth initiatives. Executive IT Management functions (Chief Information Officer & Chief Technology Officer) and third shift employee support are additional services that provide significant cost savings for our clients.