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Tech Talk: How to Develop an IT Strategy for 2019

5 Things to Consider When Developing Your 2019 IT Strategy

At this time of year many of our clients are finalizing their budgets and plans for the coming year. Part of our job at TechMD is to help them develop and implement a sound IT strategy that aligns with their business objectives. With that in mind, here are 5 things you should consider while developing your IT strategy for the coming year.

1) Develop a technology mission statement.

Consider how you want technology to support your organization’s goals. The basics like email and file storage are similar in all organizations but what you need to figure out is the unique way you want your technology to impact your specific business. In general, you need to determine where your company is going and how technology can help take you there.

2) Perform a technology SWOT analysis.

This is where you outline your company’s technology related strengths, weaknesses, opportunities and threats. Doing this will help you see areas where technology can help mitigate weakness and threats or provide you with the ability to capitalize on strengths and opportunities. A sober word of caution: just about all organizations should have cybersecurity in their threats column.

3) Review your short- and long-term goals.

Knowing what your organization is working to accomplish will help you think about which technologies are worth investing in and how they can bolster your team to better achieve those goals. The business world is rapidly moving towards cloud technology. If you haven’t considered this already, next year needs to be the year where you consider how the cloud will impact your business. The digital transformation is happening, and your response could make or break your business.

4) Address the training and development needs of your team.

You’ll want to prioritize cybersecurity training for your staff, because they are the number one target for cybercriminals. You’ll also want to consider what new skills need to be learned as you adopt new technologies and how you will educate your employees who utilize those skills.

5) Develop an IT budget.

Many businesses leaders we talk to consider an IT budget an oxymoron; they feel like IT costs are always surprises and investment is always out of control. But with the right focus and team an IT budget can be created and followed. The IT budget should align with your goals and ensure your company can properly invest in the technology you need to run your organization effectively.

The most useful IT budgets are based on a 3-year cycle and provide you with great visibility into the investments required for that time frame. During this process, make sure that you involve your organizations leadership team and stake holders. If you don’t have a C-level IT employee at your company, you may want to look into engaging a company like TechMD or an outside IT consultant to help guide you through the process.

We’d love to help!

If you have any questions about how to build your IT strategy for the coming year, we’d love to help. Please feel free to reach out to us here.

For more information about the cloud and cybersecurity, please check out the links below:

Further Reading

December 13th, 2018|

Tech Talk: Is AI Ready For Small Business?

Artificial Intelligence

Artificial Intelligence is rapidly emerging technology that is set to change the landscape of all kinds of industries. But with so much news surrounding new developments, you may be wondering if AI is right for small and mid-sized organizations today.

First let’s dispel some myths. The first thing to know is that AI will not instantly solve all your business needs. And despite its growth, implementing AI will require both massive commitment, resources and the right set of skills to integrate it into your systems. Also, you’ll want to avoid adopting AI for AI’s sake alone; 99% of businesses don’t actually need AI to be profitable right now. Instead, ensure new technology aligns with your business needs.

Tools You Can Use Right Now

Now with that said, there are some current AI applications that you can leverage today, ranging from marketing, logistics and operations to fraud detection and more. For example, Fin is an app that utilizes machine learning in tandem with skilled remote staff to act as your personal virtual assistant. Using speech-to-text technology, you can have a variety of tasks performed on your behalf.

Salesforce’s Einstein is another example that uses artificial intelligence to gather predictions and recommendations based on customer data and business processes. You can then use that data to automate responses and actions to improve sales, and in so doing, happier customers. Also, if you feel that your business objectives are in line with the capabilities of AI and machine learning, be sure to check out the solutions provided by Microsoft Azure, AWS or Google’s Cloud AI.

Steps To Take

Understand that the key to AI is good data, so make sure you are implementing effective solutions to collect and store data so it can be leveraged in the future. Lastly, follow these steps to keep up with AI trends:

  • Capture your most important data digitally so it can be leveraged in the future.
  • Stay on top of AI advancements in your industry.
  • Don’t hesitate to leverage AI and machine learning today if you have clear business needs that might be accomplished with today’s AI technology.

Thanks for watching this Tech Talk and come back next time to learn more!

Further Reading

November 6th, 2018|